Dr. Wallace is the Yamada Corporation Professor, with the Dept. of Industrial and Systems Engineering at the Rensselaer Polytechnic Institute (RPI). He holds Ph.D. and M.S. degrees from RPI, and B.Ch.E. from Illinois Institute of Technology. He is engaged in research on the application of agent based technology to problems in incident management and emergency response, issues in trust and ethical decision making, resilience supply networks, and in studying emergent and improvisational behavior in social media immediately before and following a disaster.